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Our Company’s Privacy Policy: How Data is Kept Secure

Online Writing and Services sp. z.o.o. 37 Domaniewska str., lok. 2.43, Warsaw, Poland, 02-672 (“us”, “we”, or “our”) operates the website and is the controller of your personal data.

The time and the effort you have invested in browsing our website and checking out our services is hugely appreciated. Our administration team works hard to keep all personal information provided by our customers secure and safe. Therefore, we have taken numerous steps to ensure sensitive information is never lost, stolen, or subjected to misusage. Please continue reading to understand what data our company collects, why we need it, and what we do with it.

Firstly, there is certain information we need about those who use or want to use our services and those who browse our website. This helps facilitate mutually beneficial cooperation. The information we need generally includes the time visitors access our company’s site as well as the type of browser and operating system they use.

Collecting information of this type does not compromise the identity of a customer. Our only reason for collecting it is to tweak and tailor the content published on our website, to make improvements to this content, and to the manner of its presentation. Information gathered by these means is never sold, shared, published, or distributed through any channels or to any other parties.

What about Cookies? Do We Use Them?

Most websites use cookies and is no exception. This method helps us to constantly improve our site, making it easier to use and navigate. Cookies are also useful for collecting statistical information about visitor traffic, frequency of visits, etc.

What Personal Data Do We Collect?

During the website registration process, customers are usually asked for their names, email addresses, and telephone numbers. This contact information is required to use our services.

Any contact details that customers leave are used only to complete orders. For example, we use this information in the following ways:

  • To get clarification about orders e.g. if a customer omits some critical information or our writers need them to approve various aspects of a project.
  • To provide a high-quality writing service.

For these reasons it is vital that customers provide valid contact information. And, as mentioned above, we never share customer data with other parties, sell it, distribute it or publish it. Only our own personnel are allowed access to it.

Your personal details are never shared with your writers to protect your privacy. Please do not share any personal details with the writers directly. All sensitive data is kept strictly confidential. You are fully responsible for the outcome of sharing your personal information (such as logins, passwords, e-mails, phone numbers) with the writers.

How are Transactions Processed?

The billing and payment systems we use are entirely reliable and secure, with no chance of sensitive data being disclosed. We routinely ask customers to confirm their identities – our Finance Department does this to prevent you becoming victim of Internet fraud or some type of scam.

What are Your Rights?

Our customer services team will gladly modify, delete, or alter any personal information in your profile page. You just need to contact us with your request.